What Sets Us Apart From Our Competitors
There are more than 6,000 accounts receivable management organizations in
the United States, but our clients tell us that we stand out above the crowd.
Our focus is on your needs and the relationships that exist between you and
First, our people. It all starts here! Our collection personnel are our
greatest asset. All new hires receive over 85 hours of initial training at
Sunrise Family of Companies University (SFCU). This
is our very own, one-of-a-kind, training program modeled after a university
curriculum by collection professionals with over 35 years of industry
experience. The commitment does not stop here. Additional electives, as well as
required courses, are offered weekly. The ultimate goal and reward is to
provide our employees with the knowledge, skills, and qualities required to be
successful in the constantly changing world of credit and collections.. By
completing the entire program, over 175 hours of course work, our collection
professionals are awarded a Certified Degree from SFCU. This sets them and
Sunrise Credit Services apart from the competition!
We don't provide a set of prepackaged, off-the-shelf services. Rather we meet
with you and your staff to determine how we can best function as an extension
of your company. Our focus is on your needs and the relationships that exist
between you and your customers. We combine our broad perspective of the entire
credit and accounts receivables process with an intensely customer-centric
business philosophy. You'll find that our services are professional and
efficient, and that we are a very easy firm to do business with.
Family Owned and Operated
The hands-on leadership and values-oriented management style of the Doane
family sets high standards for performance and an unequivocal commitment to
The only way to maintain quality is to control it first hand. All of our
services are provided by Sunrise employees based here in the United States.
Our 40,000-square-foot facility houses all of our operations. There are no
branch offices or subsidiary locations... just closer management control and
consistently superior service.
The inherent cost-efficiencies of our centralized facility allow us to reinvest
a greater portion of our revenues into the latest technologies.
When we speak of customized programs we mean exactly that. As a full-service
agency we have the resources to handle projects of any scale, from providing
temporary backup for your own capabilities or as an ongoing, outsourcing
Through our sister companies, NetTel USA and Sunrise Capital Management, we can also help you meet your
customer relationship management and funding goals with a truly comprehensive
suite of services.
The Right Choice
Unlike many organizations, we have no interest in meeting for the purpose of
giving you a "canned" sales pitch. We are interested however, in meeting you
and your staff, to find out how we can help to improve your customer
experience. By gaining a clear understanding of what you are looking for in an
organization, we can design a customized program to give you exactly the kind
of service that best fits you and your company.
We are in the service business. Our clients will tell you that our focus is
always on their needs. As a Sunrise client, not only will you receive our best
efforts, but also you will find we are extremely "user friendly" to do business
with on a day to day basis; from our family owner-managers, to our exemplary
This is an attempt to collect a debt. Any information obtained will be used for that purpose. This communication is from a debt collector.