Careers
Sunrise Credit Services, Inc. is both a family-owned business as well as a nationally recognized Accounts Receivable Management firm (ARM). We offer our team members great benefits and opportunities to advance.
Why Join Sunrise?
Our extensive training programs, positive workplace culture and well-rounded benefits come together to make us a very desirable employer, and recognizably so.
We were also recognized as one of the first companies to win the Helen Keller AccessAbility Award for our inclusion of differently abled personnel!
Homegrown Management
We love to promote from within. In fact, all Sunrise supervisors, managers and executives started in our call center before transitioning to their current role. Additionally, there are often opportunities for lateral moves within the company, as new positions open up in other departments such as IT, Training, Compliance and Client Services.
Community-Minded
We strive to make it a workplace you can be proud of. Part of that is our effort to give back. We’ve created community-minded programs, including recurring food drives and toy donations, as well as our pantry and school supply closet for our employees.
Your Success
is
Our Success.
Bottom line: we want to see you succeed and we do our best to give you the tools to do so. If you’re excelling in your career, it means Sunrise is excelling, too. We believe everyone can be successful if they are given the right tools, encouragement and environment to grow!
Additionally, you can look forward to . . .
A family-oriented environment
Flexible scheduling options
A strong belief in work-life balance
Great pay plus incentives
Health insurance
Life insurance
401(k) programs
Flex spending
A business-casual office
Growth and advancement opportunities
Personal enrichment programs
Plus, Paid Training! Learn More
Current Openings
Collections Representative
Customer Service Representative
In-Person During Business Hours
Sunrise Credit Services, Inc.
8 Corporate Center Dr.,
Suite 300,
Melville, NY 11747
Call During Business Hours
Qualities We Seek in Candidates
Bilingual A +
Committed to providing quality customer service in every interaction
Competitive Team player
Creative problem-solver
Trustworthy, with a proven track-record of dependability
Excellent communication skills, both written and verbal
Critical thinker with sound judgment
Self-motivated
Detail-oriented
Adapts quickly and efficiently
Training Like No Other
The Sunrise Family of Companies University (SFCU)
“Where Knowledge is Power”
The Sunrise Family of Companies University (SFCU) is our state-of-the-art training program. Our university is committed to providing our employees with the knowledge, skills and qualities required to be successful in the constantly changing world of credit and collections.
Courses are taught by our highly experienced trainers as well as our Executive team. To further engage our employees, Personal Enrichment seminars are often taught by subject matter experts from the industry and/or community. SFCU courses are taught regularly, in person or via livestream. Courses are tailored to the needs of our company, clients and ad hoc industry trends.
All new hires in the Sunrise Family of Companies receive over 85 hours of initial training. All employees have attended at least one SFCU course and over 50% are SFCU certified!
The university offers several degree tracks and specialized programs including, but not limited to:
More FAQ
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Certified Debt Collection Professional (CDCP)
This SFCU degree track is designed to teach students how to be an effective, compliant collector or customer service agent.
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Doctor of Debt Collections (DDC)
This SFCU program is designed to teach students the basis of collections and theories from a management point of view. Students will have a better understanding of the management role and influence on the company and the collection process.
More FAQ
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Master Debt Collection Professional (MDCP)
This SFCU degree track is designed to teach students “The Why behind Collections” plus insights into how decisions are made within a collection agency.
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Personal Enrichment courses and Work/Life Balance seminars
are offered throughout the year through SFCU. These courses offer employees the opportunity to learn, grow and perfect their skills for everyday life.